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Loyalty features Feedback keeps us in touch with reality, but channels like phone and email are clumsy at collecting it.Userlike's feedback features, like the service rating, provide you with instant feedback without disturbing your customer’s experience.Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.
New channels will be added over the course of the year.Satisfaction features Userlike is a customer relationship building tool.Our features allow your team members to create personalized connections with your customers – for example through Sticky Chat, where returning customers are connected with the Operator they chatted with before.However, the feature set for the Lite package is limited.
For example, only one active conversation (concurrent chat) is permitted at any time, and most customization options are disabled.
Most of the features and additional agents you added will be automatically disabled at this point.