Updating sprint pcs phone


08-Jun-2020 21:00

1- You only pay for 70% of the phone and then need to pay off 30% after the 18 months is up.

2- In select states you CANNOT buy out the phone after the 18 months due to law.

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Sprint sends out these updates automatically; you probably haven't realized your phone has been receiving them.

She was amazing at understanding the issues at hand, taking fault in the errors that Sprint's employees caused in the store when I originally bought the phone getting the wrong info, and also on the phone with rude customer support. I spoke 9-10 different times on settling this bill and being refunded back the amount I was billed for. Pay me back for what I was billed for and cancel my services. Just kidding, it turned out my services continued for another month and I received another email of a bill that I owed.

She also did what she could to fix the problem for me which she did effectively fix it. Again I called and tried to take care of this but no luck for such a long time. For 3 months this continued and finally they said, “If you do not pay this bill it will affect your credit score and that is something you do not want.” I finally said whatever and paid the final bill. I tried to be friendly even when I had the right to communicate how frustrated I am with them. I will GLADLY pay extra money to have services with someone else.

Lastly she listened to my experience of what went wrong so she could not only let her staff know but when they have meetings let the higher ups know. )My international plan was not set up therefore I ended up receiving an email charging me

Sprint sends out these updates automatically; you probably haven't realized your phone has been receiving them.

She was amazing at understanding the issues at hand, taking fault in the errors that Sprint's employees caused in the store when I originally bought the phone getting the wrong info, and also on the phone with rude customer support. I spoke 9-10 different times on settling this bill and being refunded back the amount I was billed for. Pay me back for what I was billed for and cancel my services. Just kidding, it turned out my services continued for another month and I received another email of a bill that I owed.

She also did what she could to fix the problem for me which she did effectively fix it. Again I called and tried to take care of this but no luck for such a long time. For 3 months this continued and finally they said, “If you do not pay this bill it will affect your credit score and that is something you do not want.” I finally said whatever and paid the final bill. I tried to be friendly even when I had the right to communicate how frustrated I am with them. I will GLADLY pay extra money to have services with someone else.

Lastly she listened to my experience of what went wrong so she could not only let her staff know but when they have meetings let the higher ups know. )My international plan was not set up therefore I ended up receiving an email charging me $1,364.00 for international calls. The email urged me to pay NOW or my services would be discontinued. Went to a local sprint store to buy a Nike Apple Watch series 4 and they no longer carried that version. I ordered the only version that was showing available and proceeded to checkout and was offered over night shipping.

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Sprint sends out these updates automatically; you probably haven't realized your phone has been receiving them.She was amazing at understanding the issues at hand, taking fault in the errors that Sprint's employees caused in the store when I originally bought the phone getting the wrong info, and also on the phone with rude customer support. I spoke 9-10 different times on settling this bill and being refunded back the amount I was billed for. Pay me back for what I was billed for and cancel my services. Just kidding, it turned out my services continued for another month and I received another email of a bill that I owed.She also did what she could to fix the problem for me which she did effectively fix it. Again I called and tried to take care of this but no luck for such a long time. For 3 months this continued and finally they said, “If you do not pay this bill it will affect your credit score and that is something you do not want.” I finally said whatever and paid the final bill. I tried to be friendly even when I had the right to communicate how frustrated I am with them. I will GLADLY pay extra money to have services with someone else.Lastly she listened to my experience of what went wrong so she could not only let her staff know but when they have meetings let the higher ups know. )My international plan was not set up therefore I ended up receiving an email charging me $1,364.00 for international calls. The email urged me to pay NOW or my services would be discontinued. Went to a local sprint store to buy a Nike Apple Watch series 4 and they no longer carried that version. I ordered the only version that was showing available and proceeded to checkout and was offered over night shipping.

,364.00 for international calls. The email urged me to pay NOW or my services would be discontinued. Went to a local sprint store to buy a Nike Apple Watch series 4 and they no longer carried that version. I ordered the only version that was showing available and proceeded to checkout and was offered over night shipping.

updating sprint pcs phone-23

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Being a customer service rep for almost 10 years myself she was one of the best reps I've ever worked with or encountered. I was told that my bill would be less than what I was paying to my provider. The two i Phones that were traded by my two i Phones locked me in an eighteen-month unwritten contract: if I decide to leave Sprint I will have to pay for the phones. I called multiple times, spoke to multiple people and was told that someone from customer relations. What was supposed to be 120 bucks a month is now at 205.00 per month and I have a lump sum payment in 18 months for five phones (I didn’t need 5 phones, he said, "They are free. The watch never showed up so I contacted sprint and was told the watch was on back order and could not be given any date for arrival.

PS: The “magic box” is basically a very fancy looking knick knack that serves no purpose other than to make you think your signal is being boosted. PSS: Before I’m attacked for this know it’s not from a place of racism, but their customer service employees have a real language issue.